Lindenbaum Agenturer AB’s policy on personal data processing, GDPR
Introduction
Lindenbaum Agenturer AB (Ratio Coffee Nordic) collects personal information about you in order for you to be able to shop from our web shop and receive your goods, but also in order to provide you with the best possible service if, for example, your machine breaks down. Lindenbaum Agenturer AB protects your personal privacy and our goal is for you to feel confident that your personal information is processed correctly.
What personal data is processed
Personal data is any information that can directly or indirectly identify a living, natural person.
The personal data relating to you as Lindenbaum Agenturer AB you may directly or indirectly provide us with information in a number of different ways, such as when you confirm a purchase on our website, when you contact us directly, fill in our service form or when you sign up to receive our newsletters. The data primarily consists of name, address, e-mail address and telephone number. When paying invoices, social security numbers are also processed, this is done through Klarna (when paying via Klarna, read their own policy on personal data management here).
Our website includes features linked to META and Google Analytics. We refer you to read their individual privacy policies.
How the personal data is used and for what purposes
Your personal data will be processed in order to administer and ship the order but also in case of possible necessity to contact you regarding your order. The information is used not only to help you complete your purchase and to process your order, but also to prevent fraud. We may also process personal data for marketing purposes. This may, for example, be information mailings of news, however, you always have the right to choose to refrain from the latter, then you can choose to unsubscribe via a link in the mailing, or contact us directly at info@lindenbaum.se. Your email address is automatically stored in Mailchimp when you choose to sign up to receive our newsletters.
In order for you to use our website, we need to set a number of functional cookies. We also use these functional cookies to maintain the technical functioning of the site.
These cookies are necessary for you to use our services, view different products and place orders.
- We use cookies/pixels to deliver ads that are relevant to you.
These ads may be based on products you have purchased or viewed and the categories you are most interested in. - We use cookies to create a personalized experience for you on our website.
This allows us to show you, for example, product suggestions that better suit your needs. For example, if you’re looking for wireless headphones, the site can give you suggestions on what other people have looked at or suitable accessories. - We use session cookies to store products in your shopping cart and to keep you logged in between page views.
- We use cookies to facilitate analysis of traffic and purchase history on our site.
This is done through contract services, such as. Google Analytics and Google AdWords that collect that information and allow us to optimize systems, loading times and what we can present better to you as a customer.
Klarna
When you place an order in the store with Klarna Checkout as the chosen payment method, information about your order (name, price, quantity, SKU) is sent to Klarna. Once the purchase is completed, Klarna sends the shipping and billing address back to the store. This data, as well as a unique ID for the purchase, is then saved as delivery and invoice data in the order in WooCommerce.
Legal basis
Lindenbaum Agencies always processes your personal data in accordance with applicable legislation. Our processing of your personal data is necessary for us to be able to fulfill your purchase and provide you with the best possible service, but also to contact you if something has gone wrong with the order.
Disclosure of personal data.
Lindenbaum Agencies uses subcontractors to ship your order. These subcontractors may receive the personal data necessary for you to receive your goods. They need to know who placed the order and where the goods will be delivered.
Storage of your personal data
Your personal data is only stored for as long as is necessary for us to administer the purchase, or provide you with service in a warranty case, and as long as you agree to receive our mailings or as long as we are required to store them by law (for example, for accounting purposes).
Scope of the policy
Our websites contain links to other websites over which we have no control. We are not responsible for the other websites that you choose to access through links from our websites and the privacy policies or personal data processing practices employed there. We encourage you to review the privacy policies of these other websites so that you understand how they collect, use and share your personal information.
Your rights
You have certain rights in relation to Lindenbaum Agenturer AB, as the controller of the company’s processing of your personal data.
You have the following rights under applicable data protection law:
- Right to information – a right to obtain confirmation and information about your personal data processing.
- Right to rectification – a right to have incorrect data corrected.
- Right to erasure – a right to have data removed. This right is limited to data that by law can only be processed with your consent.
- Right to restriction of processing – a right to demand that personal data processing be restricted, for example if you object to the accuracy of the data.
- Right to data portability – a right to request the transfer of personal data from one controller to another. This right is limited to data that you have provided to us yourself.
- You can contact us at any time to exercise any of the above rights. Contact details can be found at the bottom of this policy. If you consider that our processing of your personal data does not comply with the GDPR, you also have the right to complain to the Data Protection Authority, which is the competent supervisory authority.
Changes to this policy
If we decide to make material changes to the content of this policy, we will, where appropriate, contact you via the email address you have provided.
Contact details
If you have any questions about this policy, or wish to exercise any of your rights above, please contact us via one of the contact routes below:
info@lindenbaum.se
08-570 347 77
Lindenbaum Agenturer AB
Vintervägen 54
S-13540 Tyresö